Mobile App
The mobile app puts PortzApp on your phone. It is the same account, the same organizations, and the same work, so anything you do on one appears on the other.
FOR BUYERS & PROVIDER
Available only on Pro Plan
The PortzApp mobile app is available to both buyers and providers on the Pro Plan. Organizations on the Standard Plan can access PortzApp through a web browser.
Key takeaways
- Sign in with your existing account. Your organizations, role, and permissions come with you.
- Requests, quotes, jobs, port calls, chat, vessels, and services are all covered.
- Your camera becomes part of the workflow, for photographing documents and attaching them where they belong.
- Everything syncs with the web instantly. There is nothing to import or export.
What you can do on mobile
- Requests: the ones you have sent, and the inbox of requests that have reached you.
- Quotes: review what has come back, or respond to a request of your own.
- Jobs: open a job and work its disbursement account.
- Port calls: move a call through its phases from wherever the vessel is.
- Chat: message the other organization, with photo and file attachments.
- Vessels: your fleet records and their details.
- Services: your catalogue and where it is offered.
- Clients: your saved counterparty records.
- Settings: your profile and your notification preferences.
The camera is the point
The thing a phone does that a laptop cannot is be there. Photograph a delivery note, a receipt, or a document at the berth and attach it straight to the job or the conversation it belongs to, rather than emailing it to yourself to file later.
One account, both devices
Use the same email and password as the web app. If you belong to more than one organization you can switch between them on the phone too, and your role in each applies exactly as it does in a browser. Anything you change appears on the web immediately, and the other way round.
Common issues
We are on Standard and cannot use the app
Access is part of Pro. Upgrade under Settings, Billing, or carry on in a browser.
I cannot sign in
Use the same credentials as the web app, and check your email is verified. Password resets work the same way on both.
The app cannot use my camera
Grant camera and photo permissions in your phone's settings. The app needs them to attach pictures to chats and documents.
My colleague sees screens I do not
The app follows your role, exactly as the web does. Someone with a different role will see a different set.