Maritime Services Marketplace

You track cargo across warehouses, trucks, and borders with full visibility. Then it reaches the port and everything goes dark. You don't know which provider is handling what, whether services are confirmed, or when the vessel will actually be ready. The most expensive part of the journey is the one you see the least.

At destination ports you don't work regularly, you're dependent on whoever the local contact recommends. You have no way to check credentials, compare alternatives, or verify pricing. You send the shipment and trust that the other end is handled. When it isn't, your client doesn't blame the agent. They blame you.

A customs clearance stalls, a service provider doesn't show up, documentation is incomplete. The vessel misses its window. Suddenly your inland transport is waiting, your warehouse slot is lost, and your client's production schedule is disrupted. One delay at port creates a chain reaction you spend days recovering from.

You budgeted port costs based on estimates. The invoice arrives weeks later with charges you don't recognise, in a format that doesn't match your records. Reconciling it means calling the agent, requesting supporting documents, and manually matching line items. By the time it's resolved, the next shipment is already at the same port with the same problem.