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PortzApp Platform

Request Inbox

The workspace where providers view direct invitations and requests that require their response. Within PortzApp, the term describes part of the platform’s account, directory, request, job or collaboration workflow.

What the term means

  • A request inbox holds work addressed to one organization by name, not published to a market.
  • Everything needed to price the job arrives with it: the port, the vessel, the services, and any attachments.
  • Being in the inbox means having been selected. The buyer chose the recipient before the request was sent.

Request Inbox is a term used in maritime business and operations.

The workspace where providers view direct invitations and requests that require their response.

Within PortzApp, the term describes part of the platform’s account, directory, request, job or collaboration workflow. The exact meaning may vary with the contract, jurisdiction, port practice or workflow in which it is used.

Direct request compared with open RFQ

Direct request
Open RFQ
Addressed to your organization by name.
Published to a market, visible to every verified provider covering it.
The buyer selected you before you saw it.
You opt in, and opting in is what makes you visible to the buyer.
Lands in the request inbox.
Browsed in the Open RFQs until you opt in.
The request inbox in PortzApp

What lands in the inbox

In PortzApp a direct request arrives carrying the port and port call details, the vessel, the services needed, and any attachments. A provider can quote it or decline it with a reason.

How the direct request inbox works
FAQ

FAQ

The most common questions we get about Request Inbox.

What does Request Inbox mean?
The workspace where providers view direct invitations and requests that require their response.
Can a provider respond more than once to the same request?
No. There is one response per request, and a change goes through a revision rather than a second quote.
Does every request in the inbox need a quote?
No. A provider can decline it, with a reason.